Guarantee

Naturally, I would like you to be completely happy with any instrument I made for you, and, within the first year of ownership any alterations to basic set-up are free, within reason. Thereafter, I offer what's known as a "limited lifetime guarantee", the gist of which is as follows:

With proper care, and regular playing, the fine woods and quality of construction should ensure many years of faithful service. Should the instrument malfunction at any time, due to faulty materials or workmanship, I guarantee to repair or replace it, at my sole discretion, and subject to the following conditions: This guarantee is extended solely to the original owner, and is not transferable to any subsequent owners. The guarantee specifically excludes any unauthorized modifications or alterations made to the guitar, or any damage caused by unauthorized repair, improper use, accident, neglect, or extremes of temperature or humidity. The guarantee also excludes any damage attributable to normal wear and tear, including worn frets, fingerboard, nut, saddle and tuners, and any changes in tonal characteristics.